k333's Privacy Policy
Your personal information is invaluable to us. This policy provides a detailed description of how k333 collects, uses, and keeps your data secure.
Introduction & Scope
This Privacy Policy ("Policy") is published on behalf of the k333 platform ("we", "our") and applies to all members ("you", "user") who use the website https://k333.mom and related services.
By registering with k333, browsing the site, or using any of our services, you are considered to have agreed to the terms of this Policy. This Policy may be updated periodically; the latest version will always be published on this page.
We place the highest importance on your privacy. As part of our commitment to providing a safe and reliable service, k333 always handles your information responsibly.
This platform uses SSL encryption technology to keep all your data transfers secure.
What Information We Collect
k333 collects various types of information to operate its services properly. This information falls into two main categories:
2.1 Information You Provide Directly
When you create an account or use our services, the information you provide yourself includes:
- Full name and date of birth (for age verification)
- Mobile phone number and email address
- Password (stored in encrypted form)
- Payment-related information (bKash, Nagad, Rocket, or Upay account numbers)
- National ID card or passport details for identity verification (when required)
2.2 Automatically Collected Information
When you use k333, our system automatically collects certain technical information:
- IP address and device type
- Browser type and operating system
- Time of access to the platform and session duration
- Logs of which pages were visited
- Behavioural data collected through cookies and similar tracking technologies
2.3 Transaction Information
Information related to deposits, withdrawals, and gaming activity on your account — such as transaction amount, time, and method — is stored in secure logs. This information is used for responsible gaming monitoring and financial security.
Use of Collected Information
k333 uses your information only for the following purposes:
Account Management
To create, verify, and keep your account secure; and to confirm login identity.
Payment Processing
To safely complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
Customer Support
To provide fast and effective resolution of your complaints, questions, or requests.
Fraud Prevention
To strengthen security measures against unauthorised activity, fraud, and money laundering.
Service Improvement
For analytical work to improve the platform's performance, usability, and overall experience.
Communication
To send important account notifications, information about policy changes, or support-related messages.
Your personal information is not sold to third parties for marketing or promotional purposes.
Sharing Information with Third Parties
k333 does not disclose your personal information to third parties, but necessary information may be shared with relevant parties in the following limited circumstances:
4.1 Payment Service Providers
Relevant payment information is shared with bKash, Nagad, Rocket, and Upay to complete transactions. This information is limited strictly to the purpose of processing transactions.
4.2 Technology and Security Partners
We work with trusted technology partners to ensure the secure operation of the platform. They may only use the information for contractually agreed purposes and may not disclose it to third parties.
4.3 Legal Obligations
If a legal obligation arises to provide information through a valid order or notice from a competent authority or court, the necessary information may be provided in accordance with applicable law.
4.4 Business Transfers
In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new operating entity. You will be notified in advance in such cases.
Cookies and Tracking Technology
k333 uses cookies and similar technologies to improve the website's functionality and make your browsing experience easier.
5.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
- Functional Cookies: Used to remember your preferred language and settings.
- Analytical Cookies: Used to understand which parts of the platform are used most; this information helps improve our services.
5.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. However, disabling some cookies may limit certain features of the platform.
k333 does not use any third-party advertiser cookies, and your data is not used for advertising purposes.
Data Security Measures
k333 maintains industry-standard technical and organisational measures to protect your personal and financial information.
6.1 Technical Security
- All data transmissions secured through SSL (Secure Socket Layer) encryption technology
- Stored data protected through strong encryption
- Firewalls and intrusion detection systems to prevent unauthorised access
- Regular security testing and vulnerability assessments
6.2 Organisational Security
- Only authorised personnel may access your information
- All staff have received privacy training
- Data access logs are retained and regularly audited
- A rapid response plan in place for data breach incidents
6.3 Password Security
Your password is never stored in plain form; it is stored using a one-way hashing method. This means even our support team cannot view your password. Use a strong password for your account security and do not share it with anyone.
Data Retention Period
k333 retains your personal information only for as long as is necessary to fulfil the relevant purpose or as required by legal obligations.
- Active account data: Retained for the entire duration the account remains active.
- Closed account data: May be retained for a defined period after account closure in accordance with legal and regulatory requirements.
- Transaction data: Retained for a set period to comply with financial regulations.
- Logs and technical data: Retained for a limited period for security purposes.
Once the retention period expires, data is securely deleted or anonymised in a way that makes it impossible to identify you.
Your Data Rights
As a user of the k333 platform, you have the following rights over your own information:
Right to Access
You can view the information stored in your account at any time and request a copy of it.
Right to Correction
If any of your information is incorrect, contact our support team to have it corrected.
Right to Deletion
In certain circumstances, you may request that your personal information be deleted, within the limits of legal obligations.
Right to Object to Processing
You have the right to object to the processing of your information for a specific purpose.
To exercise any of the above rights, contact us at [email protected]. We will respond to your request within a reasonable time.
Protection of Minors' Data
k333 is a platform strictly for users aged 21 and above. We do not knowingly collect personal information from any minor.
Age is verified at the time of registration. If we become aware that a minor's information has been collected unintentionally, it will be deleted immediately and the associated account will be closed.
If you believe that a minor's information is present on the platform, please contact us at [email protected].
Policy Changes and Updates
k333 may update this Privacy Policy from time to time. Changes may be made to the Policy due to service improvements, technological changes, or legal requirements.
For any significant changes, we will notify you in advance through your registered contact method (mobile or email). The latest version of the updated Policy will always be published on this page.
Continued use of k333 after changes have been made will be considered as your agreement to the updated Policy.
When the Privacy Policy is changed, the "Last Updated" date will be shown at the top of the page.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact the k333 support team. Our team provides assistance in both Bengali and English.
Contact the Support Team
Our team is always ready to respond to any privacy-related requests you may have.